Patient Participation Group
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2014 Survey Results
March 19, 2014
The same questionnaire that had previously been used in February 2012 had been circulated to patients using the surgery over the Christmas period [...]
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Opening Times Action Plan
March 29, 2012
165 patients (70%) rated the opening times to be good to excellent. The questionnaires showed that 61 patients wanted the surgery to open in the [...]
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Reception and front of house Action Plan
March 29, 2012
The questionnaires showed that 225 (95%) patients found the reception staff helpful, friendly and polite and 226 (95%) felt that they were seen [...]
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Repeat Prescriptions Action Plan
March 29, 2012
In general terms, our patients were happy that their scripts were issued on time and that if they had any queries that they were handled well and [...]
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Obtaining test results Action Plan
March 29, 2012
Feedback from patients who completed the questionnaire has shown that the service we provide for them to obtain their test results is not meeting [...]
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General Action Plan
March 29, 2012
The feedback on the physical environment and the doctor consultation was very positive throughout, there were no significant issues identified. [...]
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Linden Hall Surgery Patient Participation Group
March 28, 2012
A doctor, a receptionist and the practice manager met on 9/2/2012 for an initial meeting with Patient Participation Group , 7 people were [...]
Read more Linden Hall Surgery Patient Participation Group