Feedback & Complaints
We welcome your feedback and follow NHS national NHS complaint guidance.
If you would like to raise a concern or give positive feedback please write to the Practice Manager Mrs Susie Murphy.
FRIENDS AND FAMILY TEST
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
GP PATIENT SURVEY
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice. Visit their “How do I…?” page to learn more or read their FAQ.
More detailed results from the GP Patient Survey are available from the GP Patient Survey website