Linden Hall Surgery
GMS Contractual Requirement and Statement of Intent Offering and promoting Patient Online services by March 2015

Practice contact details

Linden Hall Surgery:

Station Road
TF10 7EN

Telephone: 01952 820400

Email Address:

Current online patient services

GP System Supplier – EMIS

GP System Version – Web

GMS 2014-15 Contractual Requirement for Patient online Services

It is a contractual requirement for GP practices to offer and promote to patients: online booking of appointments, ordering of repeat prescriptions and by 31st of March 2015 access to summary information (as a minimum) in their patient record. If you need any guidance, advice or support (including contact details), please visit NHS England’s Patient Online Programme’s web pages for more information

Patients at this practice can book appointments online. Yes
Patients at this practice can order their repeat prescriptions online. Yes
Patients at this practice can access summary information from their medical record online.  Yes
If ‘No’ does the practice have a plan* to enable this facility by 31 March 2015? Yes

Signed: Karen Sloan

Title: Practice Manager

Practice Plan GMS 2014/2015

Practice contact details                                                     

Linden Hall Surgery:

Station Road
TF10 7EN

Telephone: 01952 820400

Email Address:

Plan to meet GMS 2014-15 Contractual Requirement for Patient online Service

This practice currently offers patients’ facilities to book, view, amend, cancel and print appointments online.

This practice currently offers the facility for all patients to order online, view and print a list of their repeat prescriptions or medicines and appliances.

This practice plans to offer patients facilities to view on line, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from 28th February 2015 date, subject to the availability of NHS GP systems and software.

We will publicise and promote our online services to our practice patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.

Further details of our plan as detailed below

Planned activity Date 
1 Discuss with PPG and agree the action plan and timeline details.  By end December 2014
2 Write up practice policies and internal staff awareness sessions January 2015
3 Prepare promotion and information activities for the patients Review any nationally provided supportive material from RCGP/NHS England Train relevant staff for access (i.e. reception) February 2015
4 Commence summary information access to records for patients in practice who request this Publicise online services to patients through website and PPG March 2015 onwards
5 Continue to publicise online services to patients through practice TV screens, notice boards, website and our PPG On-going

Out of Hours

Shropdoc Out of Hours to cover: 0333 222 66 55

Tel: 111


Opening Hours:
 Mon – Fri: 8.00am to 6.00pm
Extended Hours:

Mon:7:00am - 8:00am
Tues:7:30am - 8:00am
Wed:7:00am - 8:00am
Thurs:7:30am - 8:00am
Fri:7:30am - 8:00am
Tel: 01952 820400

Opening Hours:
 Mon-Fri: 8.00am to 5.00pm
Tel: 01952 670060
Harper Adams
Opening Hours:
 Mon-Fri: 12.00am to 1.00pm
Tel: 01952 820400
Protected Learning

The surgery will be CLOSED from 1pm for the whole afternoon on the following date for Protected Learning:

Thursday 17 February 2022

If you need  a doctor during this time call Shropdoc on Tel: 0333 222 66 55


If you are attending Linden Hall Surgery for a consultation with a member of staff please respect the latest PHE Guidance and wear a face covering.

Coronavirus testing is now available to people with symptoms that are aged over 65; must travel for work or have a clinical referral from 111. These tests are only available to book via the Government website (either visiting a regional test centre or ordering a home testing kit) the web address is and there is an option on that page "Testing for Coronavirus".

Information is available at and

Check if you have coronavirus symptoms

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

Advice for people at higher risk from coronavirus

What to do if you or someone you live with has symptoms of coronavirus

Get an isolation note

111 coronavirus service

Stay Alert

We can all help control the virus if we all stay alert. This means you must:

  • wash your hands regularly
  • work from home if you can
  • stay at home as much as possible
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)

Do not leave home if you or anyone in your household has symptoms.
Read more about what you can and cannot do

Coronavirus Symptoms

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss of/change in smell or taste

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 coronavirus service  to find out what to do.

Testing for Coronavirus

Testing is now open to any member of the public with COVID-19 symptoms by clicking here

Reviewed: 15.06.2020